Privacy Policy

Last Updated: January 8, 2026

Madeesy (“Madeesy”, “we”, “our”, “us”) operates the website https://madeesy.com/ and related web applications (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our Service.

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Service.

1. Information We Collect
2. Personal Information You Provide

When you interact with our Service, we may collect personal information you voluntarily provide, such as:

• Full name
• Email address
• Contact information
• Account registration information (if applicable)
• User feedback and support inquiries

1. Automatically Collected Information

We automatically collect certain information when you visit or use the Service, including:

• IP address
• Device type, operating system, browser type
• Pages visited and time spent
• Usage data, click patterns, interaction logs
• Cookies and similar tracking technologies

1. Third-Party Data

We may receive data from third-party services (e.g., analytics, performance monitoring).

2. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our Service
• To communicate with you and respond to inquiries
• To personalize your experience
• For analytics and performance monitoring
• To prevent abuse, fraud, or misuse of the Service
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize returning users
• Understand usage patterns
• Improve user experience
• Support analytics

Cookies may be:

• Essential Cookies: necessary for basic functions
• Analytics Cookies: help us understand how the Service is used
• Functional Cookies: store preferences/settings

You may control cookie preferences through your browser settings.

4. Third-Party Services

We may share your information with third-party service providers that perform services on our behalf, such as:

• Hosting and infrastructure
• Analytics and performance tools
• Communication platforms

These providers are authorized to use your data only as necessary to provide services to Madeesy.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Non-personal information may be retained indefinitely for analytics.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.

However, no internet transmission or storage system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing
• Withdraw consent

To exercise these rights, contact us using the information in Section 11.

8. Children’s Privacy

Our Service is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect or solicit personal information from children.

If we learn we have collected information from a child under the applicable age, we will take steps to delete it as soon as possible.

9. International Transfers

Madeesy is based in Kenya. Your information may be transferred to and processed in countries outside your place of residence, which may have different data protection laws.

By using the Service, you consent to the transfer, storage, and processing of your information in other countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will:

• Post the updated policy on this page
• Update the “Effective Date”
• Notify users when required by law

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal data, contact us:

Email:privacy@madeesy.com
Address: Madeesy Ltd, Nairobi, Kenya