Upon receipt of your order, you will receive an e-mail from us with the digital item that you have purchased within an hour after payment. However, if you have registered an account on Madeesy, you can download the purchased document under your profile.
The receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.
For further information regarding delivery of digital goods, feel free to email us via support@madeesy.com or you can use the chat widget to communicate with us.